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Technology and Children’s
Mental Health

How can technology help?

Written in 2017, The Digital Childhood Paper made clear that in today’s technology-dependent educational environment, children should not be denied access to the wealth of information available online for the benefit of their academic development, while also recognising that a framework needs to be put in place by parents, education leads, and technology service providers to ensure that any online ventures are made safe.  Through online safeguarding techniques deployed into school policy, high-quality training, and clear lines of communication between teachers and parents on best practices, a roadmap for responsible internet use for children can be developed.

Training for staff

In the government-mandated Keeping Children Safe in Education initiative, set standards were identified to ensure that all staff were required to enrol in online safety training, both during the induction process and at regular intervals thereafter. Alongside this focused training, teachers are also urged to be proactive in their approach to online safety and explore means to further improve their safeguarding techniques within the learning environment. 

Such strategies can include subscribing to newsletters from recognised online safety organisations such as the Internet Watch Foundation. These valuable resources can support staff as they look to stay abreast of online trends and the potential risks associated with technology. In short, it’s crucial that staff understand the potential warning signs that a child may display when experiencing online abuse or when exposed to harmful material. 

Safeguard your school

One practical solution that schools can adopt to help safeguard children’s mental well-being when accessing online material is the use of intelligent, cloud-based web filtering software. Instead of a blanket approach to restricting inappropriate web content, advanced filtering software can help combat some of the more sophisticated safeguarding concerns.

Standard filters, for instance, fail to identify the risks associated with social media, while harmful content concealed within emails and cloud documents often remains undetected by less comprehensive filtering systems. Flags for instances of cyberbullying, self-harm, or suicide risks can also be missed using outdated software—meaning vital intelligence doesn’t reach the assigned safeguarding lead or staff member who needs it most.

Advanced cloud-based filtering software

State-of-the-art monitoring systems, such as the signature-based web filter from Securly, use advanced AI software to observe students’ internet habits and provide education leads with hyper-specific data. From emails and search engine usage to social media activity and once-inaccessible cloud documents, Securly will recognise those vital red flags that other software might miss. From contextualised negative sentiments to the onset indicators of cyberbullying, self-harm, or suicide risk. When seconds can mean the difference between intervention and catastrophe, this critical intelligence can then be delivered instantly to either school staff members or designated safety leads.

Securly also combines advanced AI alongside online specialists to further safeguard the online experience for children. Available round the clock, these specialists can virtually monitor children’s mental and emotional well-being— instantly flagging any concerns to the relevant channels. 

Online counselling for children

When used responsibly, technology has the inherent power to connect, support and enhance the lives of its users. While face-to-face mental health services were an impossibility during the pandemic, therapy sessions were able to be moved online to help those suffering from any number of mental health and anxiety issues either caused or heightened by the enforced isolation of lockdown.

The improvement of online children’s counselling services is one of the unforeseen success stories following the pandemic. As confident digital natives, children often use the internet as a conduit to share experiences, so the idea of online therapy seemed like a natural environment in which to open up and talk about their difficulties, in a safe space and with a trained professional.